Frequently Asked Questions

Everything you need to know about your Uqora® shopping experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn apparel in its original packaging with tags attached. Please note that certain limited-edition items may be final sale.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What materials are used in Uqora® garments?

We prioritize premium, sustainable fabrics including organic cotton, recycled polyester, and high-grade Tencel to ensure both durability and luxury comfort.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

Yes, Uqora® ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.